Направления деятельности
Консультации по защите прав потребителей
Поддержка по Закону о защите прав потребителей № 6502 в спорах, возникающих из приобретённых потребителями товаров и услуг.
Последнее обновление: · Подготовил: Av. Barış Kaymaz
Consumer law aims to protect consumers in their dealings with sellers and providers and contains largely mandatory provisions, primarily under the Consumer Protection Law No. 6502.
Recognizing the imbalance in information and bargaining power between the parties, the law provides various protections in favor of consumers. Correctly applying these rules matters both for consumers exercising their rights and for sellers meeting their obligations.
Services in This Area
- Preparing and pursuing claims related to defective goods and services
- Preparing applications to consumer arbitration committees
- Handling appeals against arbitration committee decisions before consumer courts
- Resolving withdrawal right disputes arising from distance and door-to-door sales
- Advising on disputes arising from subscription and consumer credit agreements
- Protecting consumer rights against unfair commercial practices
- Advising sellers and providers on regulatory compliance